What's more, they are also known for spamming their users with promotional offers, which is a major nuisance on its own. Some customers have spent countless hours attempting to reach the customer support staff, either by phone or via live chat platform. The online casino, along with Captain Jack, Slots Garden, Silver Oak, Slot Madness and Royal Ace are all venues that seem to suffer from the same problems, including payout delays, which sometimes take more than a month. With each new owner, they went deeper into the pit of sin, and the last nail in the coffin was the relocation of their support from Costa Rica to Eastern Europe. The same issue affects all of its sister sites as well, so we can only assume that it all boils down to their management.Īce Revenue has had a long history of ownership when rogue casinos are considered, and Planet 7 itself has changed owners many times. A growing number of players report almost identical complaints. They tend to delay payments quite often, while their customer support staff comes off as rude and unprofessional.

Nowadays, it is simply not the right spot for placing some deposits, as numerous reports and portals around the net have shown that these guys are involved in some shady stuff.

The venue has been around for quite a while, but sadly enough, they’ve managed to build quite a bad reputation. The seventh planet in our Solar system is Uranus, but there is no connection between that and the Planet 7 Casino.